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Why are we doing this?

Wrexham County Borough Council (WCBC), Betsi Cadwaladr University Health Board (BCUHB) and the Association of Voluntary Organisations in Wrexham (AVOW) are working with North of England Commissioning Support (NECS) to look at how health and social care hubs can be implemented in your local community.

Health and social care hubs are where health and social care teams work together to deliver support within your communities, giving you access to the right support at the right time when you need it.

For the hubs we will be considering: existing or additional spaces/buildings providing local access to services; teams working together to deliver services in existing community spaces; and teams working together virtually.

Wellbeing will be at the heart of the hubs. According to the Wellbeing Wales Act 2014, wellbeing doesn't only mean being physically and mentally healthy; it means being well in your emotions, feeling safe where you live and being part of a good strong community. The hubs will also focus on improving well-being for carers and for people who need care and support.

We would like to understand your experiences of how your local services impact your wellbeing, and where there are opportunities for improvements. Your feedback will help to inform the development of wellbeing hubs in Wrexham.

Whilst we are looking at Wrexham as a whole, we recognise that there are differences in what local communities need and the opportunities for developing wellbeing hubs based on current services and local activity. Therefore, the results of the survey will be analysed across the different geographies in Wrexham.


Who are we?

This project is being jointly delivered by Wrexham County Borough Council (WCBC), Betsi Cadwaladr University Health Board (BCUHB) and the Association of Voluntary Organisations in Wrexham (AVOW).

The project activity is being run by the consultancy team at North of England Commissioning Support (NECS), in partnership with Yma, a Welsh not-for-profit project organisation based in Aberystwyth. . This resident survey is part of wider programme of activity that will contriubute to the development of the wellbeing hubs, including:

  • Engagement with local communities through Your Voice
  • Workshops with Health and Social Care Professionals and Voluntary Sector leads.
  • Analysis of local and national data.
  • Review of national and international examples


What do we want to know?

Your voice and feedback is crucial to the development of these hubs to make sure we are understanding and responding to the needs and opportunities you value in your local community.

In relation to the following:

  • Your experiences of health and social care support in Wrexham and any barriers you currently experience with accessing services that support your wellbeing.  
  • What you think are key priorities and needs in your local community.
  • Any ways you think health and social services in your area can work better together for a more seamless approach/service.

For more information or to ask any questions about the programme and/or survey please contact: necsu.wrexhamintegratedhubs@nhs.net