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Title Department/ service area Start date End date     
View more details for consultation Services for children with disabilities and additional needs and their families Services for children with disabilities and additional needs and their families Wrexham County Borough Council 21 Sep 2021 30 Nov 2021
Why are we doing this?

Wrexham Council would like to gain insight into the lived experiences of families accessing services that support children with disabilities and additional needs, specifically what works well and where there is room for improvement. Your feedback will help to inform future service development and improve collaborative working between organisations.

What we found out

Respondents

45 parents responded to the survey to provide information on their experiences and that of 59 children and young people aged 2-24 years.

Service provision

Services that received praise and positive comments from responders included: Wrexham Family Information Service (WFIS), Together Achieving Change (TAC), North Wales Adoption Service (NWAS), Ty Ni Family Centre, Your Space, Dynamic, Direct Payments, Welfare Rights, Home Start, Inspire, Young Carers, Contact Cymru, Action for Children, Parent groups/peer support.

Almost unanimously parents responded that there is need for greater investment in services and staff training to deliver activities for children and young people to socialise independently of their parents.

The use of isolation booths and restraints in school should be stopped.

Services should not be time limited and instead be needs led.

Many families stated that they prefer face to face contact with support.

Diagnosis / eligibility

Parents report that the need for an assessment of having a ‘learning disability’ before being eligible to access some services does not take into account the needs of the child and is not person centred.

Waiting times for diagnosis, need for a diagnosed learning difficulty, criteria to access services too high and not listening to the concerns of parents were all stated as barriers to getting timely help and support.

Flying Start should be available to any child born with a disability and not just those in the postcode area.

Needs

An increase in needs for both parents and children have been reported in relation to mental health, anxiety, self-harm and suicidal ideology, loneliness/isolation and challenging behaviours.

Respite

Another area cited was a requirement for more respite and activities for children and young people.

Lack of social skills and understanding social norms, anxiety, low self esteem, poor impulse control were stated as factors in children and young people being unable to access the community.

Many respondents stated that they would take up respite if it were available to them.

Finding out about provision

The majority of respondents stated that word of mouth or web searches are the most common ways to find information.

Information on what services are available should be easier to access.

What difference has it made?

This consultation has contributed to the development of services for children with disabilities and additional needs, and their families in Wrexham. In particular a focus on carer support and better joint working.

Title Department/ service area Start date End date     
View more details for consultation Knife Crime in Wrexham Knife Crime in Wrexham Wrexham County Borough Council 06 Sep 2021 23 Nov 2021
Why are we doing this?

In 2020, the young people of the Senedd yr Ifanc conducted a quesstionaire with the hope of gaining a view of the knife crime issues within Wrexham. 

The previous consultation gave the young people of the Senedd yr Ifanc a view of the knife crime in the area, however they felt they needed a clearer picture. 

Therefore the Senedd yr Ifanc would like to run a similar questionnaire again. 

What we found out

During the period of September – November 2021, the members of the Senedd yr Ifanc conducted a Knife Crime Consultation with the young people of Wrexham. The aim of the consultation was to gain a clearer picture of young people’s views of knife crime. The consultation was anonymous and directed at young people aged 11-25.

93% of the young people who responded were of the school age of 11-16 years old. The pupils of every high school in Wrexham were given the opportunity to take part in this consultation. 

Responses were received from a total of 1378 young people

What difference has it made?

Based on our findings, the Senedd yr Ifanc recommendations are as follows:

•             A county wide anti-knife campaign aimed at young people in Wrexham.

We recommended that the campaign should be personalised to young people from Wrexham and show the true picture of knife crime in the area. The campaign should be promoted via posters and billboards both in and outside of the town centre as well as on social media. The campaign should be created in conjunction with young people.

•             The Senedd yr Ifanc recommend that a county wide education programme should be created to promote the anti-knife crime message.

This programme should be delivered to all secondary school pupils in the county. There should be an age appropriate session for pupils in each school year. This programme should be delivered via PSE lessons and should be revisited each school year. Sessions should also be created to be delivered in community groups and youth clubs.

This programme should be created in conjunction with young people, the police, secondary school teachers, the youth service and youth justice.

•             More awareness is need on how to surrender a knife or sharp object.

The Senedd yr Ifanc recommends that more work is needed to promote the laws and consequences of carrying a knife or sharp object.  

Title Department/ service area Start date End date     
View more details for consultation Senedd yr Ifanc Senedd yr Ifanc Wrexham County Borough Council 25 Oct 2021 22 Nov 2021
Why are we doing this?

Please can you support the Senedd yr Ifanc with a quick Market Research questionnaire? We are aiming to find out what would attract young people to joining the Senedd yr Ifanc or what would stop them from joining. Please answer all questions openly and honestly, all answers are confidential.

The Senedd Yr Ifanc Wrecsam is Wrexham Youth Parliament. The Senedd is made up of Young People aged 11- 25. The Senedd works on county wide issues that affect the Young People of Wrexham.

The Senedd meets every last Monday of the month. The Senedd meetings are structured meetings with formal and informal sections. During a Senedd meeting professionals will come to speak to the Senedd to gather the views and opinions on specific issues. Senedd meetings can also include debates, issue based work groups, training, consultations and much more.

Any young person can become a representative of the Senedd, you will be responsible for ensuring that the views of other young people are considered in matters affecting young people across the county.

The Senedd gives young people the chance to have their say and a voice on matters that affect them.

What we found out

These results will be used to help members of the Senedd yr Ifanc advertise for new members.

 

    
What difference has it made?

Through advertising, we have gained 3 new members.

Title Department/ service area Start date End date     
View more details for consultation Survey - Wrexham Museum and the new Football Museum for Wales redevelopment project Survey - Wrexham Museum and the new Football Museum for Wales redevelopment project Wrexham County Borough Council 01 Nov 2021 15 Nov 2021
Why are we doing this?

Wrexham Council, in partnership with the Welsh Government, are undertaking a major redevelopment of the Wrexham Museum building to create a joint Football Museum for Wales and Wrexham Museum located on one site. The museum will recognise the importance of football in Wales and secure Wrexham’s place as the spiritual home of football in Wales.

 

The new Football Museum will be a major new attraction for Wrexham town centre, drawing visitors from all over the country and beyond. It will tell the story of football in Wales, from the clubs, communities and supporters across the country, all the way up to the national teams and their historic achievements.

 

The Football Museum will sit alongside new galleries exploring the history of Wrexham, from the stories of its prehistoric residents told through archaeological evidence, the Roman period, medieval times, the struggles and challenges of the age of industry, the wars of the modern era, and how people of Wrexham have lived, worked and socialised up to the present day through the collections held in trust by the museum.

 

To help us develop and design a museum which meets the needs of visitors and communities across Wales, we would like to hear your views. You can help by answering the following questions – the survey should take no more than 10 minutes.  Your answers will remain confidential and will only be used to inform the early proposals for the museum.

What we found out

Key findings from the survey:

  • 529 responses were received in total
  • 51% of respondents had visited Wrexham Museum previously
  • Those responding to the questionnaire came from across Wales as well as some from England.
  • 75% of respondents considered themselves to be Welsh.
  • 67% of respondents were male, and 33% were female. 
  • Majority of respondents were aged between 35-64.  Only 5% were under 24.

The survey also found that….

  • 80% of all respondents were interested in an expansion of the core local history offer of Wrexham museum.
  • In addition to this, 84% of people were interested in the new Football Museum for Wales.
  • Football memorabilia is frequently listed as visitors’ favourite exhibits, alongside industrial history of the area and specific objects such as the Mold Cape and Brymbo man.
  • When asked what could be improved, visitors suggested more rotating and visiting exhibitions, increased advertising as well as a larger and brighter museum space.
  • When asked what would encourage people to visit the most common responses were interactive and engaging exhibitions, and activities and events with the football collection.
  • Very few people were interested in a development of retail or education sessions, but 50% of people suggested that better publicity about the museum and events would make them more likely to visit the museum.

https://news.wrexham.gov.uk/the-results-are-in-your-views-on-new-wrexham-town-centre-attraction/

What difference has it made?

What happens next

The results of the survey are now being discussed with the design team and will help inform the early proposals for the new Football Museum and revamped Wrexham Museum.

Title Department/ service area Start date End date     
View more details for consultation Biennial Ballot Paper 2021 Biennial Ballot Paper 2021 Wrexham County Borough Council 06 Sep 2021 05 Nov 2021
Why are we doing this?

The Senedd yr Ifanc is the Wrexham Youth Parliament, we work with young people aged 11-25 to improve and work on issues that affect the young people in Wrexham. 

Every two years we consult with young people in Wrexham to identify the top issue that will be our main focus.   The results of this ballot will be what we focus on in 2022-2024. 

What we found out

The poll showed that the young people of Wrexham want the Senedd yr Ifanc to work on Welfare and Mental Health for the next 2 years.

What difference has it made?

Senedd y Ifanc now has an issue to work on for the next two years.

Title Department/ service area Start date End date     
View more details for consultation Draft Statement of Licensing Policy Draft Statement of Licensing Policy Wrexham County Borough Council 09 Aug 2021 05 Sep 2021
Why are we doing this?

In accordance with legislation, and guidance issued by the Secretary of State under Section 182 of the Act, the Licensing Authority is now required to determine its Policy for a further five years and publish a statement of that policy. 

Once published the Statement of Licensing Policy shall (subject to any further reviews and consultation) be in force for a further period of five years. However the document can be revised before this time as the policy is a live document which is subject to continuous review to meet the changing needs of the community, business circumstances and legislation.

 

 

What we found out

Betsi Cadwaladr University Health Board provided updated information on local health impacts of alcohol consumption. Wrexham CBC's Public Protection provided updates to details such as service name and job titles.

What difference has it made?

All responses were made available to the Licensing Committee for consideration at their meeting of 25th October 2021. Licensing Committee amended the draft statement of licensing policy following consideration of the responses.

Title Department/ service area Start date End date     
View more details for consultation Adult Social Care Questionnaire for Carers Adult Social Care Questionnaire for Carers Wrexham County Borough Council 01 Aug 2021 31 Aug 2021
Why are we doing this?
Adult Social Care would like to know about your experience of being a Carer in Wrexham to help us to improve our support for you and others who are Carers.
What we found out

66 unpaid carers told us they had not been offered a Carers Needs Assessment

A number of unpaid carers told us they did not accept the offer of a Carers Needs Assessment;

A number of unpaid carers told us that their views have not really been listened to when discussing the needs of the person they care for

We were informed by some unpaid carers that Wrexham Council has not helped to improve their quality of life, and that access to support from Adult Social Care is still not straight forward

A number of unpaid carers told us that they cannot access information from Wrexham Adult Social care that is helpful about being an unpaid carer, and they did not know where to go to get the information they needed

Some unpaid carers informed us that they did not know enough about unpaid carers direct payments from Adult Social Care

A number of unpaid carers told us that they did not feel supported by their social contacts, social support networks and other relationships

 
 

 

 

What difference has it made?

The findings within this survey highlight the need for WCBC Social Care and NEWCIS to adopt better systems to raise awareness on the definition of what, and who, is an unpaid carer, and to understand their experiences in order to provide the right support, at the right time, across Wrexham.

In view of the above responses from the Annual Carer Survey, Wrexham Social Care recognises that the unpaid carer agenda is a high priority. In response, Wrexham Council has secured funding and is developing a newly appointed Carers Lead Officer post who will take the lead role of working closely with unpaid carers, organisations and community groups across the Wrexham County Borough, to ensure the needs of unpaid carers are considered in current services, and in the development of future service delivery.

WCBC consulted with a number of unpaid carers, and partner organisations across Wrexham, on what needs to be considered in developing the job description and Person Specification for the role.

Title Department/ service area Start date End date     
View more details for consultation Shaping the Future of Wrexham Library Outreach Service Shaping the Future of Wrexham Library Outreach Service Wrexham County Borough Council 16 Jul 2021 27 Aug 2021
Why are we doing this?

Since the coronavirus pandemic began in March 2020, Wrexham Library Service has had to change how it delivers outreach library services to rural communities, where residents have little or limited access to a branch library and or public transport.

In autumn 2020 Wrexham Public Library Service has safely unlocked and gradually introduced a four week Outreach Library Service in partnership with some of our local communities, where by residents and library customers can order, collect and return library items. Priority for the Outreach Library Service has been given to local communities who have no branch library, and little or limited regular public transport. It is envisage that as this service expands, it will engage with all Community Councils and Community Agents

The big challenge we have is to reach more residents with Wrexham Library Outreach Service.

 

What we found out

The findings from this consultation were included in a report to Customers, Performance, Resources and Governance Scrutiny Committee on Thursday 30th September 2021.

Please follow the link below to view and download the report.Customers, Performance, Resources and Governance Scrutiny Committee, Thursday, 30th September, 2021

What difference has it made?

It was agreed that the Committee:

  1. Recommend that the Executive Board defer consideration of the proposed Library Outreach Service, to allow for an All Member Workshop to be held.
  2. The Member Workshop be used to consider issues such as the identification of specific venues and their capacities to hold the Library Outreach Services in the future; funding implications, the availability and sustainability of these venues and the use of an alternative vehicle.
Title Department/ service area Start date End date     
View more details for consultation Consultation on  ‘Planning for Dark Night Skies: Supplementary Planning Guidance for lighting Consultation on ‘Planning for Dark Night Skies: Supplementary Planning Guidance for lighting Wrexham County Borough Council 14 Jun 2021 09 Aug 2021
Why are we doing this?

Denbighshire County Council in partnership with Flintshire County Council, Wrexham County Borough Council and the Clwydian Range and Dee Valley Area of Outstanding Natural Beauty (AONB) are seeking views on a draft supplementary planning guidance note (SPG) for lighting in the AONB. This will provide advice and guidance for developers and others on good lighting design in the AONB.

Cllr Tony Thomas, Chair of the AONB Joint Committee, said: “The Clwydian Range and Dee Valley AONB is one of Wales’ most cherished landscapes. The area enjoys some of the darkest skies in Wales and provides opportunities to experience the wonders of a dark night sky. The SPG will help to conserve and enhance this special quality by raising awareness of the issue and promoting dark sky friendly lighting design.  We want to know what you think, and I would encourage as many people as possible to take part in the consultation process and to have their say on the draft SPG before the deadline on August 9th.”

The AONB is designated as a landscape of national importance and the primary purpose is to conserve and enhance its natural beauty. One of the recognised special qualities of the AONB is its tranquil nature, which includes the opportunity to experience dark night skies. The AONB has some of the darkest skies in Wales and the draft SPG seeks to conserve and enhance this special quality by providing guidance for developers and others on dark sky friendly lighting design. When approved by each of the Local Planning Authorities the SPG will be a material planning consideration in determining planning applications and appeals.

 

What we found out

Some of the language regarding how local planning authorities should apply the SPG was questioned and subsequently updated to allow the guidance to be applied more flexibly according to the size of application and type of site/building.

What difference has it made?

Undertaking consultation has resulted in a clearer, more useable document which will further protect the AONB as part of the planning process.

Title Department/ service area Start date End date     
View more details for consultation Additional Licensing Scheme for Houses in Multiple Occupation in the County Borough of Wrexham Additional Licensing Scheme for Houses in Multiple Occupation in the County Borough of Wrexham Wrexham County Borough Council 10 May 2021 18 Jul 2021
Why are we doing this?

Housing Act 2004  Part 2 enables Local Authorities to designate additional licensing schemes for Houses in Multiple Occupation. Prior to doing so, the Authority must determine if the statutory conditions for introducing such a scheme are met and also undertake a public consultation with relevant stakeholders including Landlords, HMO Licensees, Managing Agents, Residential letting Associations.

What we found out

The findings and impact of this consultation were included in a report taken to a meeting of the council's Executive Board on 21st September 2021.  Please follow the link Agenda for Executive Board on Tuesday, 21st September, 2021, 10.00 am | Wrexham County Borough Council to read the full report.

What difference has it made?

The findings and impact of this consultation were included in a report taken to a meeting of the council's Executive Board on 21st September 2021.  Please follow the link Agenda for Executive Board on Tuesday, 21st September, 2021, 10.00 am | Wrexham County Borough Council to read the full report.